Build a culture of
service excellence
Forbes Travel Guide Digital Training, created in partnership with Forbes Travel Guide, equips service professionals to deliver exceptional guest experiences in any establishment.
Created by the experts, available
at your fingertips
Two training programs, Luxury Service and Elevated Service, will broaden your team’s understanding and appreciation of service excellence — whether you need to establish a base knowledge for new employees, or provide seasoned teams with an accessible resource to refresh their knowledge.
Complements existing live training initiatives
Onboarding Learning Paths get new hires guest-ready, quickly.
Deliver service excellence consistently across properties
Onboarding Learning Paths get new hires guest-ready, quickly.
Maximize guest satisfaction
Onboarding Learning Paths get new hires guest-ready, quickly.
Luxury Service by
Forbes Travel Guide
Luxury Service by Forbes Travel Guide teaches the philosophy of luxury, why it matters and how to implement service standards in an authentic manner that’s true to your brand. 17 Courses explain the ‘why’ behind each standard, empowering your team to identify opportunities, proactively make decisions and confidently deliver unrivaled guest experiences.
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Elevated Service by
Forbes Travel Guide
Elevated Service by Forbes Travel Guide is a 5-course program that guides associates through Forbes Travel Guide's standard of hospitality excellence, as its standards, techniques and tools can be applied to all operations - no matter the size or setting of your operation.
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