Release Notes

Release Notes May 2024

Lobster Ink
May 31, 2024
June 4, 2024
5
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Amidst a whirlwind Q2, we're thrilled to share our latest Hospitality Excellence releases. Our teams have been working tirelessly, crafting fresh content and supercharging our platform features to help our customers deliver hospitality excellence through excellent service.

Ready to see what's new? Let's go!

Start Well in Hospitality

We’re immensely proud to announce the launch of Start Well in Hospitality, a brand-new category in our Hospitality Excellence Library. Created to equip every member of your team with the essential competencies and soft skills they need to excel, the online training program focuses on core areas like clear communication, attention to detail, and a guest-centric approach. By mastering these fundamentals, your team will build the confidence to deliver exceptional, heartfelt hospitality, consistently.

"It’s also the perfect program to onboard new hires and level-set service standards at properties."  - Monique van Hartingsveldt, Content Owner at Lobster Ink

The Start Well in Hospitality training program is available in 25 languages, in voiceover and subtitles. Curious to learn more? Watch the trailer below - or explore the program directly.

Food and Beverage Service

Another exciting addition to our Hospitality Excellence Library is a completely refreshed Food and Beverage Service training program.

Ten courses guide team members through the entire sequence of service, training them on the knowledge they need to deliver consistent and reliable dining experiences. Because ultimately, a happy guest is a returning guest - and that's brilliant news for revenue. As with Start Well in Hospitality, the training is available in 25 languages (captions and voiceover). This is also the first step of our entire Food and Beverage category rehaul - so watch this space for more updates. You can preview a learning path from our new Food and Beverage Service training program.

Hello Classroom!

Lobster Classroom is the latest addition to our feature stack that records off-platform training initiatives in one centralized location. Developed to remove the complexity and administration of managing in-person training, Classroom allows a manager to capture course completions in one simple flow.

So whether your learners are training as a group, or have regular one-on-one catch-ups and corrective feedback sessions with their managers, all off-platform Lobster training can now easily be recorded.

At Lobster Ink, we're dedicated to the continuous optimization of our platform and the growth of our library to empower our customers to deliver hospitality excellence. Stay tuned for more, including our Food and Beverage Service (Non-Alcoholic) program currently in production and brand-new Culinary training scheduled for release in Q3.

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Experience our platform and off-the-shelf learning content with a 30-day free trial.

Amidst a whirlwind Q2, we're thrilled to share our latest Hospitality Excellence releases. Our teams have been working tirelessly, crafting fresh content and supercharging our platform features to help our customers deliver hospitality excellence through excellent service.

Ready to see what's new? Let's go!

Start Well in Hospitality

We’re immensely proud to announce the launch of Start Well in Hospitality, a brand-new category in our Hospitality Excellence Library. Created to equip every member of your team with the essential competencies and soft skills they need to excel, the online training program focuses on core areas like clear communication, attention to detail, and a guest-centric approach. By mastering these fundamentals, your team will build the confidence to deliver exceptional, heartfelt hospitality, consistently.

"It’s also the perfect program to onboard new hires and level-set service standards at properties."  - Monique van Hartingsveldt, Content Owner at Lobster Ink

The Start Well in Hospitality training program is available in 25 languages, in voiceover and subtitles. Curious to learn more? Watch the trailer below - or explore the program directly.

Food and Beverage Service

Another exciting addition to our Hospitality Excellence Library is a completely refreshed Food and Beverage Service training program.

Ten courses guide team members through the entire sequence of service, training them on the knowledge they need to deliver consistent and reliable dining experiences. Because ultimately, a happy guest is a returning guest - and that's brilliant news for revenue. As with Start Well in Hospitality, the training is available in 25 languages (captions and voiceover). This is also the first step of our entire Food and Beverage category rehaul - so watch this space for more updates. You can preview a learning path from our new Food and Beverage Service training program.

Hello Classroom!

Lobster Classroom is the latest addition to our feature stack that records off-platform training initiatives in one centralized location. Developed to remove the complexity and administration of managing in-person training, Classroom allows a manager to capture course completions in one simple flow.

So whether your learners are training as a group, or have regular one-on-one catch-ups and corrective feedback sessions with their managers, all off-platform Lobster training can now easily be recorded.

At Lobster Ink, we're dedicated to the continuous optimization of our platform and the growth of our library to empower our customers to deliver hospitality excellence. Stay tuned for more, including our Food and Beverage Service (Non-Alcoholic) program currently in production and brand-new Culinary training scheduled for release in Q3.

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Amidst a whirlwind Q2, we're thrilled to share our latest Hospitality Excellence releases. Our teams have been working tirelessly, crafting fresh content and supercharging our platform features to help our customers deliver hospitality excellence through excellent service.

Ready to see what's new? Let's go!

Start Well in Hospitality

We’re immensely proud to announce the launch of Start Well in Hospitality, a brand-new category in our Hospitality Excellence Library. Created to equip every member of your team with the essential competencies and soft skills they need to excel, the online training program focuses on core areas like clear communication, attention to detail, and a guest-centric approach. By mastering these fundamentals, your team will build the confidence to deliver exceptional, heartfelt hospitality, consistently.

"It’s also the perfect program to onboard new hires and level-set service standards at properties."  - Monique van Hartingsveldt, Content Owner at Lobster Ink

The Start Well in Hospitality training program is available in 25 languages, in voiceover and subtitles. Curious to learn more? Watch the trailer below - or explore the program directly.

Food and Beverage Service

Another exciting addition to our Hospitality Excellence Library is a completely refreshed Food and Beverage Service training program.

Ten courses guide team members through the entire sequence of service, training them on the knowledge they need to deliver consistent and reliable dining experiences. Because ultimately, a happy guest is a returning guest - and that's brilliant news for revenue. As with Start Well in Hospitality, the training is available in 25 languages (captions and voiceover). This is also the first step of our entire Food and Beverage category rehaul - so watch this space for more updates. You can preview a learning path from our new Food and Beverage Service training program.

Hello Classroom!

Lobster Classroom is the latest addition to our feature stack that records off-platform training initiatives in one centralized location. Developed to remove the complexity and administration of managing in-person training, Classroom allows a manager to capture course completions in one simple flow.

So whether your learners are training as a group, or have regular one-on-one catch-ups and corrective feedback sessions with their managers, all off-platform Lobster training can now easily be recorded.

At Lobster Ink, we're dedicated to the continuous optimization of our platform and the growth of our library to empower our customers to deliver hospitality excellence. Stay tuned for more, including our Food and Beverage Service (Non-Alcoholic) program currently in production and brand-new Culinary training scheduled for release in Q3.

Share this post

Amidst a whirlwind Q2, we're thrilled to share our latest Hospitality Excellence releases. Our teams have been working tirelessly, crafting fresh content and supercharging our platform features to help our customers deliver hospitality excellence through excellent service.

Ready to see what's new? Let's go!

Start Well in Hospitality

We’re immensely proud to announce the launch of Start Well in Hospitality, a brand-new category in our Hospitality Excellence Library. Created to equip every member of your team with the essential competencies and soft skills they need to excel, the online training program focuses on core areas like clear communication, attention to detail, and a guest-centric approach. By mastering these fundamentals, your team will build the confidence to deliver exceptional, heartfelt hospitality, consistently.

"It’s also the perfect program to onboard new hires and level-set service standards at properties."  - Monique van Hartingsveldt, Content Owner at Lobster Ink

The Start Well in Hospitality training program is available in 25 languages, in voiceover and subtitles. Curious to learn more? Watch the trailer below - or explore the program directly.

Food and Beverage Service

Another exciting addition to our Hospitality Excellence Library is a completely refreshed Food and Beverage Service training program.

Ten courses guide team members through the entire sequence of service, training them on the knowledge they need to deliver consistent and reliable dining experiences. Because ultimately, a happy guest is a returning guest - and that's brilliant news for revenue. As with Start Well in Hospitality, the training is available in 25 languages (captions and voiceover). This is also the first step of our entire Food and Beverage category rehaul - so watch this space for more updates. You can preview a learning path from our new Food and Beverage Service training program.

Hello Classroom!

Lobster Classroom is the latest addition to our feature stack that records off-platform training initiatives in one centralized location. Developed to remove the complexity and administration of managing in-person training, Classroom allows a manager to capture course completions in one simple flow.

So whether your learners are training as a group, or have regular one-on-one catch-ups and corrective feedback sessions with their managers, all off-platform Lobster training can now easily be recorded.

At Lobster Ink, we're dedicated to the continuous optimization of our platform and the growth of our library to empower our customers to deliver hospitality excellence. Stay tuned for more, including our Food and Beverage Service (Non-Alcoholic) program currently in production and brand-new Culinary training scheduled for release in Q3.

Share this post

Sign up for a
free 14-day trial

Experience our platform and off-the-shelf learning content with a 30-day free trial.

Sign up for a
free 14-day trial

Experience our platform and off-the-shelf learning content with a 30-day free trial.