Release Notes

Release Notes October 2023

Lobster Ink
October 23, 2023
May 21, 2024
3
min read

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Resources

Our Hospitality Excellence subscription solution is ever-evolving and core to our mission of building the gold standard of Hospitality Excellence. That's why we're always excited to share the latest updates and releases - take a look!

Cultivating (future) leaders

We've refreshed our entire Hospitality Management category to better respond to managers' needs in the current market environment.

Brand new courses focus on:

  • Proper onboarding of new associates (a key driver of employee retention);
  • techniques and leadership development to take their management skills from good to great; and
  • building a culture of service excellence from within.

Lessons are short and easy to access when needed - perfect for a time-precious manager. Check it out.

Our Culinary category is growing!

The first learning path of Plant-Forward Kitchen 2, created in close collaboration with our partners The Culinary Institute of America, has been released. This delicious new addition builds on the foundation laid by its predecessor, Plant-Forward Kitchen 1. Get a taste or sign up for a free trial for the full experience.

More to come

5 x Learning Paths exploring the plant-forward history and approach of regional cuisines and sustainable food service.  Sounds good? Then watch this space...

Notifications & nudges

Getting a learner onto a new training platform is easy, but getting them to complete their training might take some nudging.  Our new training notification engine delivers attention-grabbing prompts that inspire learners to take action at key moments of engagement.

Role-based training

We are getting more granular to ensure learners get the training they truly need with Job-Role Filters. This handy feature uses our proprietary job taxonomy, where relevant courses are mapped to each position, to allow managers and learners to filter applicable content based on job roles. Now any employee can instantly access content that trains on the precise skills their unique role demands. Take our job-role filters for a spin.

Multilingual learning

We all know that learning in a non-native language leads to frustration and a lack of engagement. That's why our multilingual language offering is an absolute game-changer for our customers. Our Hospitality Excellence Learning Library is available in 25+ languages, and as this is an evolving offering, we are always edging closer to empowering global workforces with training that's accessible in their native language. Check out our translated content offering.

Share this post

Our Hospitality Excellence subscription solution is ever-evolving and core to our mission of building the gold standard of Hospitality Excellence. That's why we're always excited to share the latest updates and releases - take a look!

Cultivating (future) leaders

We've refreshed our entire Hospitality Management category to better respond to managers' needs in the current market environment.

Brand new courses focus on:

  • Proper onboarding of new associates (a key driver of employee retention);
  • techniques and leadership development to take their management skills from good to great; and
  • building a culture of service excellence from within.

Lessons are short and easy to access when needed - perfect for a time-precious manager. Check it out.

Our Culinary category is growing!

The first learning path of Plant-Forward Kitchen 2, created in close collaboration with our partners The Culinary Institute of America, has been released. This delicious new addition builds on the foundation laid by its predecessor, Plant-Forward Kitchen 1. Get a taste or sign up for a free trial for the full experience.

More to come

5 x Learning Paths exploring the plant-forward history and approach of regional cuisines and sustainable food service.  Sounds good? Then watch this space...

Notifications & nudges

Getting a learner onto a new training platform is easy, but getting them to complete their training might take some nudging.  Our new training notification engine delivers attention-grabbing prompts that inspire learners to take action at key moments of engagement.

Role-based training

We are getting more granular to ensure learners get the training they truly need with Job-Role Filters. This handy feature uses our proprietary job taxonomy, where relevant courses are mapped to each position, to allow managers and learners to filter applicable content based on job roles. Now any employee can instantly access content that trains on the precise skills their unique role demands. Take our job-role filters for a spin.

Multilingual learning

We all know that learning in a non-native language leads to frustration and a lack of engagement. That's why our multilingual language offering is an absolute game-changer for our customers. Our Hospitality Excellence Learning Library is available in 25+ languages, and as this is an evolving offering, we are always edging closer to empowering global workforces with training that's accessible in their native language. Check out our translated content offering.

Share this post

Sign up for a
free 14-day trial

Experience our platform and off-the-shelf learning content with a 30-day free trial.

Sign up for a
free 14-day trial

Experience our platform and off-the-shelf learning content with a 30-day free trial.