To ensure high availability, we continuously monitor our systems and use automated alerting with anomalies detection. In addition to continuous monitoring, we have also established Business Continuity and Disaster Recovery programs. The data is further protected by automated geo-redundant data backups.
Our data center hosting partners play an important role in ensuring the security and availability of our services. They enforce strict physical access control measures to prevent unauthorized access to their facilities and implement comprehensive security protocols to safeguard the data.
We also take steps to minimize the risk of human error and reduce manual effort in our recovery process by using infrastructure as a code. Additionally, we have an on-call incident response team that is available 24/7 to respond to any issues that may arise.
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