Webinar

The pivotal role of staff training

in pre-opening phases of hotels
and resorts
Hosted by
Maphuthi Jacob
Inside Sales Representative
12 November 2024
15:00 SGT (45 min)

Key Topics

Overcoming Pre-Opening Challenges
Understand the common hurdles faced by hotels during the pre-opening phase and how effective training can address them.
Job-Readiness
Learn how targeted online hospitality training can ensure your staff is fully prepared for their roles and responsibilities.
Accelerated Onboarding
Discover how online training can expedite the onboarding process and help you cross-skill employees when staffing is tight.
Standardized Training
Understand how online training can assist in retaining, reskilling, or upskilling experienced team members.
“Lobster Ink training helps to create great ambience and teamwork and it helps to develop employees. It’s very focused, very simple.”

Santiago Sagaz

General Manager of IHG Vignette Collection property, Rumah Luwih Bali.

In this 45 minute webinar we’ll provide practical guidance and examples on:

Ensuring Operational Efficiency
Learn how to train staff on essential operational procedures and systems.

Onboarding Learning Paths get new hires guest-ready, quickly.

Enhancing Customer Service Skills
Discover how to equip your staff with the customer service skills needed to deliver exceptional guest experiences.

Onboarding Learning Paths get new hires guest-ready, quickly.

Compliance and Safety Training
Understand the importance of pre-opening training for ensuring compliance with regulations and maintaining a safe environment.

Onboarding Learning Paths get new hires guest-ready, quickly.